FAQs


We provide a secure, convenient online service desk where we follow-up on your specific support request personally. Please create a service ticket at https://DroneArt.Com/ticket

Customers are a top priority to us. Rest assured that whenever you have a question or need help with a product, that you would be able to easily contact us. Our ticket system has been established to ensure that we can be of assistance to you promptly as needed.

Please read our Warranty Page for very detailed information to find out more about the warranty we offer for our individual products.

Should the item you receive be defective, DroneArt.Com offers an exchange program. Simply contact us within 7 days of delivery. Our staff will communicate with you to ensure you have a replacement as soon as possible. Please open a support ticket here.